Privacy Policy

How we protect and handle your personal information

Last Updated: 28 November 2025

This policy applies to all users of AnkChakra services worldwide.

Our Commitment to Your Privacy

At AnkChakra, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our numerology report services.

Information We Collect

Personal Information

  • • Full name (for numerology calculations)
  • • Date of birth (for numerology analysis)
  • • Email address and mobile number (for report delivery and notifications)
  • • Payment information (processed by Razorpay/Stripe)

Technical Information

  • • IP address and device information
  • • Browser type and version
  • • Website usage patterns
  • • Order and transaction details

How We Use Your Information

Generate Your Numerology Report

Process your name and date of birth using AI to create personalized insights

Deliver Your PDF Report

Send your completed numerology report via email and SMS notifications

Process Payments

Handle transactions securely through our payment partners

Customer Support

Respond to inquiries and resolve any issues with your order

Information Sharing

Third-Party Services

  • OpenAI: For generating numerology content (name and DOB only)
  • Razorpay/Stripe: For secure payment processing
  • Email/SMS Service: For delivering your reports and notifications

We Never Sell Your Data

Your personal information is never sold, rented, or shared for marketing purposes.

Data Security

Encryption

All data transmission uses industry-standard SSL encryption

Secure Storage

Personal data stored on secure, access-controlled servers

Limited Access

Only authorized personnel can access customer information

Regular Audits

Security measures reviewed and updated regularly

Your Rights

Access Your Data

Request a copy of all personal information we have about you

Correct Information

Update or correct any inaccurate personal information

Delete Your Data

Request deletion of your personal information (subject to legal requirements)

Data Portability

Receive your data in a structured, machine-readable format

Data Retention

  • Order Information: Retained for 7 years for tax and legal compliance
  • Personal Data: Deleted upon request or after 3 years of inactivity
  • Payment Data: Not stored by us; handled by payment processors
  • Generated Reports: Not stored on our servers after delivery

Cookies and Tracking

We use minimal cookies for essential website functionality and analytics. No third-party advertising cookies are used. You can disable cookies in your browser settings.

International Data Transfers

Your data may be processed by our service providers (OpenAI, payment processors) located outside India. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

Policy Updates

We may update this privacy policy periodically. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of any changes.

Contact Us

For any privacy-related questions or to exercise your rights, contact us:

Important Disclaimer

Numerology is provided for entertainment and self-reflection purposes only. Our reports are not a substitute for professional advice (medical, legal, financial, or psychological). Use our insights responsibly and make important decisions based on qualified professional guidance.