Last Updated: 28 November 2025
By using AnkChakra services, you agree to these terms and conditions.
Terms of Service
Service Description
- • AnkChakra provides personalized numerology reports based on your name and date of birth
- • Reports are generated using AI technology and delivered as PDF documents
- • Services are for entertainment and self-reflection purposes only
- • Reports are not professional advice (medical, legal, financial, or psychological)
User Responsibilities
- • Provide accurate name and date of birth information
- • Use services only for lawful purposes
- • Must be 18 years or older to use our services
- • Responsible for maintaining confidentiality of your reports
Payment Terms
- • All payments must be made in full before report generation
- • We accept payments via Razorpay and Stripe
- • Prices are in Indian Rupees (INR) and include applicable taxes
- • Payment confirmation required for order processing
Delivery Terms
- • Reports typically delivered within minutes of payment confirmation
- • During high volume, delivery may take up to a few hours
- • Reports sent to provided email address and SMS notification to mobile
- • Customer responsible for providing correct contact information
Intellectual Property
- • AnkChakra retains all rights to website content and branding
- • Generated reports are for personal use only
- • Commercial redistribution of reports is prohibited
- • Users may print and share reports for personal purposes
Limitation of Liability
- • AnkChakra is not liable for decisions made based on report content
- • Service provided "as is" without warranties of any kind
- • Maximum liability limited to the amount paid for the service
- • Not responsible for technical issues beyond our control
Refund Policy
General Refund Policy
No Refunds After Delivery
Digital reports are non-refundable once successfully delivered to your email address.
Eligible Refund Cases
Full refunds available for:
- • Technical failure preventing report generation
- • Payment processed but no report delivered within 24 hours
- • Duplicate payments for the same order
- • Service unavailable due to system maintenance
Error Corrections
- • Wrong Details: One free report regeneration if you provided incorrect name/DOB
- • Technical Errors: Free regeneration for corrupted or incomplete reports
- • Contact Us: Reply to your order confirmation email within 7 days
- • Proof Required: Original order details needed for error correction
Refund Process
- • Request Method: Email support@ankchakra.com with order details
- • Processing Time: 5-7 business days after approval
- • Refund Method: Original payment method (Razorpay/Stripe)
- • Bank Processing: Additional 3-5 days for bank credit
Chargeback Policy
Contact us first: Please reach out to our support team before initiating chargebacks. We're committed to resolving issues quickly and fairly. Chargebacks may result in account suspension.
Contact Support
For questions about terms, refunds, or technical issues:
Email:support@ankchakra.com
Website:ankchakra.com
Important Disclaimer
Numerology reports are for entertainment and self-reflection only. AnkChakra does not provide medical, legal, financial, or psychological advice. Always consult qualified professionals for important life decisions. Use our services responsibly.